Programme Director - LEAP

£35,000 - £40,000 yearly
  • Generation: You employed, UK & Ireland
  • Remote
  • Feb 02, 2021
Full time NGO and charity work

Job Description


Over the past two years Generation has built up a strong presence in the UK delivering education to employability programs alongside local authorities, The Princes Trust, Amazon, Infinity Works and UK employers interested in diversity and bridging the skills gap, while getting hundreds of ambitious young people into employment.

Over the last year we have been working with the European Social Fund (ESF) delivering guidance and training to help support unemployed people in London. This is an initiative that runs to 2023, is undeterred by Brexit and we have called LEAP. It is a distinct programme to Generation’s bootcamps, and you won’t see it advertised on our website.

Through the next 3 years we aim to expand LEAP to support hundreds, then thousands of unemployed people into meaningful careers, building on our work in London and expanding to Leeds. It’s an exciting opportunity for someone who wants to make their mark and do their part, who relishes the challenge to build new, scalable, and high impact solutions for unemployed people in the UK.

Over the next three years we are a delivery partner for ESF in the UK helping them achieve their key objectives to:

At first the role will be hands-on and entrepreneurial, working closely with our CEO, COO and Director of Career Support as we focus on sustainable, scalable delivery models for achieving our defined outputs and results, plus design and build new processes that you will own. Through time, it will transition to leading and coaching the team as we expand to Leeds, and improve and grow the programme.

As the LEAP Programme Director you will manage the project and lead the team for London and Leeds, you will have accountability to deliver Generation’s responsibilities to ESF including:

  • Identifying, attracting and speaking to partner training providers, employers and other organisations
  • Working with Generation Programme Managers and our Grant Manager to make sure that our outputs and results targets are achieved
  • Delivering and reporting on an online programme of employability support and career coaching to all jobseekers we serve
  • Acting as the go-between for ESF and Generation finance and grants functions to enable payments reporting and logistical detail

We have a wealth of experience and expertise to draw on at Generation in supporting young people into training and employment, while the LEAP programme and our delivery model are flexible in terms of structure and content. So long as the agreed number of outputs and results are achieved (read more about these here) you can use Generation to help guide you in the early days and define how this programme is run over time. Our Director of Career Support has delivered the LEAP pilot, so can share learnings and will continue to support you on the curriculum, platform and content delivery.

The processes and models you have designed and delivered to support the LEAP programme in London will be established by mid 2021 ready for scaling up in London, and replication and expansion to Leeds.

In this role you’ll have a unique opportunity to define the approach and then scale it to deliver tangible impact for hundreds, then thousands, of people around the country. Your work will shape the employment journey for many at a time of national need.


Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible.

We are a UK registered charity, founded by McKinsey and company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.

Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed over 30,000 people into roles (many of whom have suffered some form of adversity), working with over 2,000 employer partners to date across 10 countries and 26 professions.

Generation UK&I is currently running training to employment programs in London, Manchester and the West Midlands. Recent funding wins mean we are also expanding operations to Dublin and Leeds. We run a range of tech programmes with partners including Amazon Web Services, Multiverse (was Whitehat) and Infinity Works, as well as programmes supporting people into healthcare and customer service roles. We are funded in part by the European Social Fund.

In 2020, the coronavirus pandemic transformed the employment landscape beyond recognition, with young people (the majority of the people we help) being the hardest hit. At the same time, the Black Lives Matter movement has rightfully brought issues of social injustice and racism to the top of every agenda.

By joining Generation UK&I now, you will become part of an organisation which is determined to play its part in addressing both of these challenges for people in the UK and Ireland over the coming months and years.


Here are the core attributes you’ll need in the role:

  • You’re an effective leader – you are thoughtful, decisive, empathetic and able to handle difficult conversations with a growing team
  • You’re ambitious and entrepreneurial - you’re excited to run your own programme, to find what works and scale it quickly
  • You’re operational - you can manage the detail of resourcing plans and processes to ensure things are delivered on time, meeting funder specifications
  • You excel at finances - you are comfortable managing a complex budget and cashflow (>£1m/year)
  • You’re an organised and self-motivated professional - you’re able to manage multiple workstreams in a fast-paced environment while staying focussed on your goals
  • You’re a people person - you can’t wait to get to know both the partners and the people in Generation’s LEAP programme, adapt your message for them, and create opportunities and solutions that work for them
  • You’re passionate about the cause - you have a demonstrated interest and motivation to support those from a disadvantaged background and see the importance of what we are trying to achieve in the long term


The LEAP Programme Director will be responsible for the design, delivery and scaling of all Generation’s work through LEAP with the ESF, including but not limited to:

  1. Building, growing, leading, line managing and coaching the Generation LEAP team to deliver the work
  2. Managing and planning the budget for Generation’s LEAP delivery
  3. Reporting on the costs, programme operations and impact to the Generation senior management team.
  4. Designing, delivering (for the first time), scaling and continuously improving the processes underlying Generation’s delivery. In some cases you’ll build the process and pass it on to a team member you manage, and in some cases you’ll continue to have operational responsibility.
    • Reporting submissions to ESF (including detailed outputs and results, ie ‘impact’)
    • Assessing, training, signposting and matchmaking young people to opportunities for training and employment
    • Managing career coaching and online learning support for young people
    • Collecting and acting on feedback from young people and programme partners
    • Managing and building relationships with training and employment partners
    • Tracking and engaging with jobseekers and directing & coaching staff towards your KPI’s
  5. Synthesising learnings and processes for use across Generation programmes more broadly
  6. Looking for and developing opportunities to expand the programme beyond the end of the LEAP programme


We think you’ll need the following experience in order to succeed in the role:

  • Track record or experience of building projects or programmes from initiation
  • Experience hiring and managing a team (including very junior colleagues, potentially in their first job)
  • 3+ years of experience in relevant role(s) including programme, project and team management
  • 1+ years managing a >£2/300k budget and associated financial processes
  • Significant Microsoft Office (Outlook, Excel Word, PowerPoint) and Google Suite (Sheets, Docs, Slides etc.) skills and experience (particularly Excel/Sheets)

Additionally, it would be beneficial to have:

  • Experience of working remotely (you do not need to be based in London or Leeds)
  • Experience working with employers and/or working in recruitment or training and development
  • Experience running ESF projects or Government Contracts
  • Experience working with young people - face to face and/or in the provision or digital programmes of learning, mentoring, coaching or tutoring
  • Knowledge, and passion for, fair recruitment practices, and the benefits of diversity in the workplace
  • Experience working with large spreadsheets or other databases for tracking work

All employees are required to pass a basic DBS check.


Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.

We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.

We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. We look forward to hearing from you.