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Moneybox

We are on a mission to help everyone save and invest for their future.

Millions of us go through life knowing that we should be doing more to save and invest for the future. We leave it at the bottom of our to-do-list because we don’t know where to start.

We are not taught how to save & invest at school, the investment industry is built to serve a wealthy minority and banks are only interested in selling products not helping us achieve outcomes.

We are determined to change this by:

  • making it easier for people to get started
  • offering products to suit every need
  • encouraging people to make the right decisions throughout their lives
  • bringing everything together in a service which is simple and enjoyable to use

We are already helping over 500,000 people save and invest for their future. This is just the beginning. Join us and help us change saving investing for the better!

Support Team Executive
£23,500 yearly
Moneybox Remote (Currently remote but office is based London, SE1)
Feb 23, 2021
Full time
Job Brief We are currently growing at a rapid pace with more and more people using Moneybox. To support this exciting growth, we’re looking for someone to join our support team and to ensure that Moneybox continues to be known for taking pride in supporting and delighting both existing and potential customers. We want to go above and beyond wherever we can and ensure that using the service is a great experience. What you’ll do Interacting with current and potential customers through Intercom and over the phone to address any queries they have. Interacting with the Operations and Compliance team to ensure a great customer experience. Interacting with the Product team to continually improve the customer experience. Look for ways to go ‘above and beyond’ to make customers happy. Who you are A driven, ambitious individual who’s looking to build their career at an exciting very- fast-growing company. Naturally...